Premium • Patient • Proactive

Your family’s personal tech team—on call, in home, and on your side.

A subscription concierge that handles everything: unlimited remote help, priority in-home visits, proactive maintenance, security, training, and smart-home setup.

See plans (949) 445-3183

One trusted technician. Clear explanations. Zero jargon. Peace of mind.

SupportCoast is your personal tech butler. We prevent problems before they happen—and fix the rest fast.

What’s included in your concierge plan

Unlimited remote support

Phone, text, and secure screen-share for quick fixes and questions.

Priority scheduling

Fast response times and priority booking for on-site visits.

Dedicated technician

The same patient pro, every time—no re-explaining your setup.

Proactive check-ups

Quarterly tune-ups, updates, and health checks to prevent issues.

New device setup & migration

From unboxing to fully configured, with safe data transfer.

Home network optimization

Mesh Wi-Fi, dead-zone fixes, modem/router configuration, device onboarding.

Smart home integration

Doorbells, cameras, thermostats, lighting; Alexa/Google voice routines.

Peripherals that just work

Wireless printers, scanners, external drives—set up and reliable.

Advanced security

Premium AV installed and monitored; scam & fraud prevention coaching.

Password management

Secure vault set-up, account recovery, and ongoing housekeeping.

Managed backups

Automatic cloud or external-drive backups for photos and documents.

Personal training

Zoom/FaceTime, streaming apps, online banking & shopping—patient lessons.

Accessibility setup

Larger text, magnification, voice control, and simplified interfaces.

Telehealth readiness

Camera, mic, and portals working before your appointment.

Wearables & health apps

Apple Watch & trackers paired, alerts configured, data sharing set.

Medication reminders

Smart dispensers or app reminders set for worry-free routines.

Membership plans

Individual

Essential Concierge

$79/mo

Unlimited remote & phone support
Priority scheduling
2 in-home visits / year
Quarterly proactive check-ups
Password manager + basic security

Annual: $799 (save 2 months)

Household

Family Concierge

$129/mo

Unlimited remote for up to 4 people
Priority scheduling
4 in-home visits / year
Managed backups + advanced security
Smart-home & printer support included

Annual: $1,299 (save 2 months)

Premium household

Premier Concierge

$199/mo

Unlimited remote for the whole home
6 in-home visits / year
Quarterly on-site tune-ups
Photo/password housekeeping
White-glove new-device onboarding

Annual: $1,999 (save 2 months)

Plans cover labor; hardware is optional and billed separately if recommended. Unused in-home visits roll over within the plan year.

Start your membership

Real results. Ongoing peace of mind.

Most members see fewer problems, faster Wi-Fi, simpler TV, safer accounts, and higher confidence using everyday tech.

ResponsePriority same-dayEmergency slots reserved
ProactiveQuarterly tune-upsFix before it breaks
ClarityWritten stepsEasy to keep & share
CoverageWhole-home gearPrinters, TVs, phones

Members love the tech concierge experience

“It’s like having a family IT person. We text, they fix it. The quarterly visits keep everything humming.”

— Dana R., San Clemente

“They set up our new iPhones, moved our photos, and simplified the TV. We finally feel in control.”

— Chris & Pat H., Dana Point

“They organized my passwords and taught me how to spot scams. I feel safer online now.”

— Barbara S., San Juan Capistrano

“Same patient tech every time. He knows our home and explains things clearly.”

— Michael P., Capistrano Beach

Contact

Tell us about your home and which plan fits—We’ll reply the same day.

Prefer email? [email protected] • Or call/text (949) 445-3183